Our Policy: Kentucky Kingdom welcomes families and guests of all ages. It is the intention of this policy to enlist the cooperation of parents and other adults responsible for children to ensure that our park continues to provide a safe and enjoyable experience for all. Responsibility for children attending the park rests with the parent/guardian/assigned chaperone, not with Kentucky Kingdom personnel. Details of the policy are as follows:
The park has three (3) Health Services locations: See park map for locations. Our licensed Emergency Medical Technicians (EMTs) are here to service your medical needs. In accordance with medical protocol, our EMTs may not dispense medication. If you need medication, please plan to bring your own or you may purchase from a selection of over-the-counter medications in our gift shops.
ID wristbands are available at Guest Services or any of our three (3) Health Services (first aid) locations. Parents/Guardians may write their cell phone number on the wristband, allowing park staff to contact them if the wearer becomes separated from the group.
Service animals accompanying designated owners are welcome at Kentucky Kingdom and Hurricane Bay.
Service animals are not permitted on rides and must remain with a non-riding member of the party while the owner is on a ride. No other animals are permitted in the park. Be kind and clean up after your service animal. For detailed information on service animals, please visit www.ada.gov/service_animals_2010.htm.
Kentucky Kingdom and Hurricane Bay strives to accommodate all our guests without disturbing the enjoyment of others. Designated smoking areas can be found on our park map. Smoking (including the use of electronic cigarettes) is permitted only in designated areas and never in restrooms, dining areas, amphitheaters, or anywhere else in the park.
Guests may bring their own strollers, wheelchairs, and ECVs into Kentucky Kingdom and Hurricane Bay. We also offer these items for rent on a first-come, first-served basis. These rental items are for use inside the park only and may not be taken outside the gate. Strollers may be rented for children only. There is a weight limit of 60 pounds for a single stroller and 100 pounds for a double stroller. Wheelchairs have a weight limit of 250 pounds and the ECV weight limit is 450 pounds. Reservations are not accepted for strollers, wheelchairs, or ECVs and discounts do not apply. Wheelchairs provided by Health Services are reserved for those who require medical attention.
Pickup and drop-off location for Uber, Lift and passenger vehicles is at 934 Phillips Ln. Drivers will need to turn into the Executive Strike & Spare parking lot and drive through the access gate at the end of the lot. Passengers will be able to exit the vehicle at this location and walk to the Kentucky Exposition Center or Kentucky Kingdom, while drivers will be able to exit the property on the right via Freedom Way. Parking refunds are not available. Only Licensed Taxis, Hotel and Show Shuttles should enter Gate 1 and drop off at the designated location based on the event. By default, taxis and hotel shuttles should drop-off adjacent to the fountain on Freedom Way and exit Gate 1 or 6.